This guide contains basic information regarding ARTsolar (Pty) Ltd photovoltaic modules, their installation and safe handling. ARTsolar is the brand name of ARTsolar (Pty) Ltd and the name ARTsolar will be used in the rest of this document. All instructions should be read and understood before attempting installation. If there are any questions, please contact your dealer or ARTsolar for further information. This document refers to the PV-modules themselves and is not meant to be a complete installation manual for personnel not specifically trained to install PV-modules. It serves as a general reference. Generally, the installer must conform to all safety precautions in this documentation, as well as the applicable national codes and standards when installing ARTsolar PV-modules. Before installing a solar photovoltaic system, the installer should become familiar with the mechanical and electrical requirements for photovoltaic systems.
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ARTsolar’s photovoltaic modules have been tested to withstand loads as per the specific module datasheet. Tests were conducted with a static load for one hour.
The modules must not be mounted in regions where higher wind and snow loads are expected than specified in the module datasheet.
The whole support structure needs to be strong enough to cope with the above loads.
Load calculations to check for the applicability for the actual installation are within the responsibility of the system planner or installer.
WARNING! Electrical shock hazard! Do not touch bare conductors or other potentially energized parts.
ARTsolar recommends the following maintenance items to ensure optimum performance of the module:
For further information please refer to the module data sheet.
Because the use of this documentation and the conditions or methods of installation, operation, use and maintenance of photovoltaic products are beyond ARTsolar’s control, ARTsolar does not accept responsibility and expressly disclaims liability for loss, damage, or expense arising out of or in any way connected with such installation, operation, use or maintenance. No responsibility is assumed by ARTsolar for any infringement of patents or other rights of third parties, which may result from the use of the PV product. No license is granted by implication or otherwise under any patent or patent rights.
The information in this documentation is based on ARTsolar’s knowledge and experience and is believed to be reliable, but such information including product specification (without limitation) and suggestions does not constitute a warranty, expressed or implied. ARTsolar reserves the right to change the manual, the product, the specifications, or product information sheets without prior notice.
ARTsolar (Pty) Ltd (ARTsolar) hereby grants the following Limited Warranty to the customer in respect of any installation (for its own use) (the original “Buyer”) of ARTsolar brand models of solar photovoltaic modules including factory assembled junction box and cables and components listed below including any kits or installations (the “Products”)
ARTsolar warrants that for a period set out above, commencing on the Warranty Start Date (as defined in clause 3 below) the Product(s) will be free from defects in design, material, workmanship or manufacture that materially impede their functioning, and will conform to the specifications and the drawings applicable thereto. Any deterioration in appearance of the product (including, without limitation, any scratches, stains, mechanical wear, rust, or mould), or any other changes to the product(s) which occur after delivery to the original Buyer, do not constitute a defect under this warranty unless it materially impairs the product’s functioning. A claim in the event of glass breakage arises only to the extent that there was no external cause of the breakage.
In addition, ARTsolar warrants that for a period of thirty (30) years commencing on the Warranty Start Date (refer clause 3 below) loss of power output of the nominal power output specified on the module and ARTsolar’s computer systems and measured at Standard Test Conditions (STC) for the Product(s) shall not exceed: 3.0 % in the first year, thereafter 0.58% per year, ending with a combined maximum loss of 20% in the 30th year after the Warranty Start Date. The actual power output of the module shall be determined for verification using Standard Testing Conditions (STC) only. The actual power output measurement is either carried out by an ARTsolar facility or by an ARTsolar recognized 3rd party testing institute. Testing equipment tolerances will be applied to all actual power output measurements.
The Warranty Start Date is the date of delivery of the Product(s) to the original Buyer.
10.4) Exclusions and Limitations This warranty will not apply in the event that any amounts due to ARTsolar have not been paid, or in the event that the components have not been installed by a properly certified electrical contractor in strict compliance with the specifications and drawings applicable thereto. The aforementioned “Limited Warranty” does not apply to any Products which have been subjected to: a) Modification, customer repair, misuse, abuse, neglect or accident; b) Installation and/or service by service technicians (Installers) who are not qualified under the relevant law and/or applicable regulations at the place of installation; c) The Product’s type, nameplate or module serial number is changed, erased or made illegible. d) The Product’s installation in a mobile device (except photovoltaic tracking system), such as vehicles or marine environments; e) Exposure to voltage in excess to the maximum system voltage, power surges or abnormal environmental conditions (such as acid rain or other pollution); f) Installation not compliant to ARTsolar’s standard installation manual; g) Defective components in the construction on which the module is mounted;
a) As Buyer’s Sole and exclusive remedy under this Limited Warranty, ARTsolar will, in its sole discretion, either, with regard to the applicable Product (or component thereof):
This Limited Warranty shall be construed as a separate warranty and independent from any other contractual arrangement with third parties relating to the Product(s). It shall not affect any rights, obligations and remedies of the Buyer, if any, with regard to third parties for defects or non-conformity or non-compliance of the Products, notwithstanding its legal basis. The rights and remedies provided hereunder are in addition to any other rights and remedies against third parties to which Buyer may be entitled by agreements with such third parties or by law.
a) Buyer a) Shall notify ARTsolar immediately after discovery of any claim under this Limited Warranty by e-mail to the customer support centre: [email protected] specifying each alleged claim including evidence of the claims and the serial numbers of the Product(s) at issue. b) Any claim for breach of this Limited Warranty must be brought within 30 (thirty) days after discovery of the breach. c) The return of any defective Product(s) will not be accepted unless prior written authorization has been given by ARTsolar.
ARTsolar shall not be responsible or liable in any way to the Buyer for any non-performance or delay in performance under this Limited Warranty due to occurrences of force majeure such as, war, riots, strikes, unavailability of suitable and sufficient labour, material, or capacity or technical or yield failures and any unforeseen event beyond its control, including, without limitation, any technological or physical event or condition which is not reasonably known or understood at the time of the sale of the defective Product(s) or the notification of the relevant warranty claim under this Limited Warranty.
This Limited Warranty is transferrable when the Products remain installed in their original installation location, and is subject always to the terms hereof.
Unless modified in writing and signed by a senior managing officer of ARTsolar, the Limited Warranty set forth herein is the only express warranty (whether written or oral) applicable to the Products and no one is authorized to restrict, expand or otherwise modify this Limited Warranty. No implied warranty will be considered and I confirm that I have waived any common law warranty that I may have had.
If any provision of this Limited Warranty is held invalid, unenforceable or contrary to law then the validity of the remaining provisions of this Limited Warranty shall remain in full force and effect. I have carefully read this document, and in particular the clauses in red and confirm that I understand the document completely. I confirm that I am conducting business with ARTsolar on this basis.
I have been advised to take independent legal advice before concluding any agreement with ARTsolar.
Units 10 & 11 New Germany Industrial Park, Gate 3, 124 Escom Road, Pinetown, Durban